Job description

Join our customer service team for Singapore Airlines, one of the world’s most awarded airlines, and be a flight ambassador ready to turn every flight into an amazing experience!

In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger.

If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece!

At this company, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers.

Activities

Some of the daily tasks we’ll entrust you with:

• Communicating with customers to answer questions about tickets, pricing, or flight schedules

• Entering customer information in our system to issue tickets or update records

• Explaining rules and procedures to passengers prior to boarding flights

• Processing refunds for lost or damaged tickets or reservation errors

• Explaining applicable fees and taxes for each ticket

Preferred profile

We’ll love it if you have:

• High level of fluency in Dutch

• Good communication skills in English

• Customer service experience preferred

• Strong verbal and written communication skills utilizing active listening

• Experience working in hospitality/travel/airline industry is a plus

• The ability to learn and adapt to new software technologies

What we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)

• Competitive monthly salary + 2 extra salaries per year

• Private Health Insurance

• Numerous benefits and discounts

• Fully paid training by certified instructors